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CyberArtisans Web Developers Newsletter )
Keeping you up to date on the web July 2008
In this issue
  • Improve Your Email Experience with Xobni
  • Firewalls
  • Welcome to the July 2008 issue of the CyberArtisans newsletter!

    Each month we try to present information that will be useful to you as a website owner and as a user of the web. If these newsletters are useful, please forward this to a friend. To unsubscribe, follow the directions at the bottom of this email.


    Improve Your Email Experience with Xobni

    Xobni?? How do people think up these names? Well, actually, Xobni is Inbox spelled backwards, so looked at that way it's a little surprising it took this long for someone to use it for an email-related product.

    What is it? Xobni is an add-on to MS Outlook that Microsoft should have created years ago. It indexes all your email and then provides near-instant information about the sender and your email relationship with them. When you click on an email in your Inbox, Xobni brings up the following information about the person who sent you that email:

    1. If they have a LinkedIn account, Xobni retrieves their job title, their photo if they have one on LinkedIn, and a link to their LinkedIn profile.
    2. Their phone number, retrieved from your Contact list if they are in it, or if not then from one of their emails if they list their phone number in their signature.
    3. What Xobni calls their network, which is a list of all the people who were ever CCed on any email they sent to you. Clicking on any name in the Network list brings up whatever information Xobni can find out about that person.
    4. A list of email conversations. Have you carried on back-and-forth email conversations with this person? Each is listed here. Clicking on the conversation brings up a complete history of that conversation – no need to dig into the depths of your Inbox or other folders to find all the back-and-forth emails, even if the conversation spanned days or weeks or happened months or years ago.
    5. A list of files you exchanged with this person by email. Clicking on the file name brings up the file.

    Walt Mossberg, Personal Technology Columnist for the Wall Street Journal, reviewed this product July 31st and was quite enthusiastic about it. He points out that email was the first social network on the Internet and still has the potential to provide a tremendous amount of information, if only that information is well-organized and retrievable. Xobni is the best mechanism (so far) for organizing and retrieving all that email information.

    We have downloaded and installed Xobni, and for the most part we agree with Mossberg. Before you download it, however, there are some downsides and risks you should consider:

    • At the moment it only works for Outlook 2003 and 2007. They say they are working on supporting other programs and platforms but they don't give a timeline for when that will happen. You can leave your email on their website and they will notify you when other versions are released. We suspect Outlook Express and/or Thunderbird will be next because they are the next most popular email programs.
    • It's a new product. It will have (correction: it has) bugs. Make sure your Outlook .pst file is backed up before you install this, just to be sure. Some users have reported that Outlook slows way down with Xobni installed. Others don't see that – so far it is working fine for us with no noticeable affect on Outlook.
    • Users are reporting that it does not play well with Windows XP SP3. If you have installed SP3, it's best not to insall Xobni yet, and if you install Xobni, don't install SP3 yet.
    • Xobni does silent updates. This means that when an update is available, Xobni will update itself without notifying you in advance or asking permission. This is actually fairly common these days, and you agree to it when you accept the license agreement, but if you are uncomfortable with this, don't install it. For the most part, it should improve Xobni over time, but we had an instance of a Spam filtering product (Cloudmark) do a silent update that completely stopped Outlook for a full day, so the risk exists.

    Firewalls

    The issue of firewalls is heating up again amongst the security gurus. The reviews have finally begun to take into account the user, and some reviewers have noted that the firewalls that scored best in lab tests often required so much input from the user (input that most users were simply unable to provide because they weren't techies) that these high-scoring firewalls effectively provided less protection than some of the simpler, but lower-rated, firewalls.

    One point that most reviewers agreed on was that the Windows firewall and a router firewall were inadequate, in that both only protect you from external attacks and don't detect programs that somehow get installed in your system (through an email attachment, a website, or recently installed software) and are trying to phone home with information about your bank passwords.

    One firewall that the gurus say is a good compromise between good protection and ease of use is the Sunbelt Firewall. It's not free but it's also not expensive (about $20/year to install and get a year's updates). It is, however, only a firewall, which means that unlike the Internet Suites that others like ZoneAlarm and Norton put out, you have to purchase virus and spyware protection separately.

    Note that we haven't tried the Sunbelt Firewall ourselves yet, but Sunbelt is a company that has been around a while and has a reputation for putting out quality products and supporting them well.

    Want to know how well your system is protected from external threats? If you are willing to step a short way into the world of the geek, you can test your system at Steve Gibson's ShieldsUP! site. Steve Gibson is a well-known computer security expert, so well-respected that he finds the FBI on his doorstep regularly when their computer security experts reach the limits of their knowledge.

    Click on the Proceed button on his site, then scroll down to the ShieldsUp Services section. We recommend you select the File Sharing and Common Ports services. The other services are more complex and aimed at serious geeks. If either of these two tests show problems, we recommend you find a computer consultant who can help you install the proper protection. If you are in the Boston area, we have found that C2 Solutions responds quickly and gets good reviews from everybody we refer them to.

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